Getting Started with DocuSign

DocuSign is a cloud-based electronic signature service that empowers faculty and staff at The University of Texas at Austin to collect digital signatures and streamline a number of administrative workflows. DocuSign is an accepted electronic signing solution for campus supported by Records and Information Management Services (RIMS) and UT Service Desk. Various use cases will continue to emerge as the service usage expands and University-wide adoption grows. 

DocuSign accounts for University faculty and staff are organized at the unit level. Units must designate at least one DocuSign Unit Contact (DUC) to assist the DocuSign system administrators in setting user permissions.

DUCs are required to complete DocuSign Unit Contact Training and sign an acceptable use acknowledgment form to be entered into the OHS contact system. Once listed in the OHS, DUCs can contact rims@austin.utexas.edu, use Service Now, or contact the UT Service Desk to request unit user account activation and set user permissions. Check to see if your unit has a DUC listed in the OHS system or complete the Want to use DocuSign in your unit? form. Please contact us with any questions.

While DocuSign is widely adopted, there are University work processes that have not yet migrated to using DocuSign. Before initiating a document workflow that includes another University unit (e.g., a processing office such as Accounts Payable), please verify with the business owner of their requirements to accept DocuSign forms. DUCs will be notified when official university forms are approved for DocuSign.

FAQs - Video Tutorials - Best Practices - Signer Setup Guide